support.redriversoftware.comWelcome to SimpleHelp

for Cultura Technologies Customer Access Customers connect to your SimpleHelp server to establish on demand support sessions. Technician Access Technicians log into your SimpleHelp server to connect to customer and remote access computers, and to host presentations. Remote Access Remote access computers register with your SimpleHelp server so they can be connected to and controlled by technicians. Open Customer Page Show Customer Embed Code Open Technician Page Show Technician Embed Code Open Remote Access Page Show Remote Access Embed Code Embedding the Customer Links Copy the following code and place it in a page on your website to easily include download links for the customer application: <script id = "jwEmbed" src = " /customer/embed.js" configuration = "online*,offline,applet" imageURL = "/branding/applet_splash.png" showAppName = "yes" type = "text/javascript"> </script> The src line should contain the domain name or IP address of your SimpleHelp server (the detected value may be incorrect). Optional The configuration line specifies which download options are preferred. Options followed by a * are recommended and highlighted accordingly. Optional Set showAppName to no to hide the application name. Optional Remove the imageURL line to hide the branding image. Embedding the Technician Links Copy the following code and place it in a page on your website to easily include download links for the technician application: <script id = "jwEmbed" src = " /technician/embed.js" configuration = "online*,offline,applet" imageURL = "/branding/applet_splash.png" showAppName = "yes" type = "text/javascript"> </script> The src line should contain the domain name or IP address of your SimpleHelp server (the detected value may be incorrect). Optional The configuration line specifies which download options are preferred. Options followed by a * are recommended and highlighted accordingly. Optional Set showAppName to no to hide the application name. Optional Remove the imageURL line to hide the branding image. Embedding the Remote Access Links Copy the following code and place it in a page on your website to easily include download links for the remote access application: <script id = "jwEmbed" src = " /access/embed.js" configuration = "online*,offline,applet" imageURL = "/branding/applet_splash.png" showAppName = "yes" type = "text/javascript"> </script> The src line should contain the domain name or IP address of your SimpleHelp server (the detected value may be incorrect). Optional The configuration line specifies which download options are preferred. Options followed by a * are recommended and highlighted accordingly. Optional Set showAppName to no to hide the application name. Optional Remove the imageURL line to hide the branding image. Remote support software by SimpleHelp....